How SMS Opt-In Works

For customers calling a business that uses RingBack.

The opt-in call-to-action

Call the business, then press 1 when prompted. The keypress is the opt-in.

When you call a business that uses RingBack and no one answers, you'll hear a short message: “Press 1 to receive a text message follow-up about your call. Message and data rates may apply.” Pressing 1 is your explicit agreement to receive conversational text messages from that business in response to your call. If you don't press 1, you'll never receive a text — no exceptions.

What happens after you call

1. You call the business. If someone answers, you just talk — no texts involved.
2. If no one answers, you're asked to press 1 for a text follow-up. This is the explicit opt-in step.
3. Press 1, and you receive a text within seconds asking what you need help with.
4. You reply naturally. A couple of quick questions help the business understand your request, and then they follow up with you directly.

Your choices

• Reply STOP at any time to opt out — you will never be texted again.
• Reply HELP for the business's contact information and opt-out instructions.
• Message and data rates may apply.

Who operates this

RingBack is operated by Shan Akiraj (sole proprietor). Full details in our Privacy Policy and Terms of Service.